Privacy Policy

Our contact details

E-mail: info@royalcontestvote.com

Royal Contest Vote (“we”, “us”, “our”) is the data controller for personal data collected via royalcontestvote.com. We value your privacy and security. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing our website, you agree to the terms outlined below.

Information we collect

✔️ Personal Information: When you place an order, we may collect your name, email address, and payment details to process your request.
✔️ Order Details: We collect information related to your campaign, such as the voting link, required support, and any specific instructions you provide.
✔️ Technical Data: We may collect non-personal information like your IP address, browser type, and device details to enhance user experience and prevent fraudulent activity.
✔️ Cookies: Our website may use cookies to improve user experience by storing session data, preferences, and tracking site analytics. You can manage or disable cookies in your browser settings.

How we use your information

• To process and fulfil your orders efficiently.
• To communicate with you regarding order updates, customer support, and inquiries.
• To improve our website and services based on user preferences and feedback.
• To ensure fraud prevention and security measures are maintained.
• Send marketing emails (only if you opt in) – Consent.

Data retention

• Enquiry data: kept 12 months after last contact.
• Client/project records & invoices: kept 6 years for tax/accounting.
• Analytics data: kept 14–26 months (tool-dependent).
  We delete or anonymise data after these periods unless we must keep it longer for legal reasons.

How we protect your information

We implement strict security measures to safeguard your data from unauthorised access, disclosure, or misuse. Our payment processing is handled through trusted third-party providers, ensuring your financial information is secure.

Information sharing & third-party services

• We do not sell, rent, or share your personal data with third parties for marketing purposes.
• We may share necessary information with payment processors and service partners to complete transactions.
• In case of legal obligations, we may disclose user data as required by law enforcement or regulatory authorities.

Your rights & control over your data Under GDPR

• You have the right to request access to your personal data.
• You can request deletion or modification of your stored information.
• You may opt out of receiving promotional emails at any time.

Updates to privacy policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage users to review it periodically.

Contact us:

If you have questions or comments about this Privacy Policy, don’t hesitate to get in touch with us.